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Frequently Asked Questions

Answers about how Image York handles your files, which formats work in which browsers, and what to do when a tool does not behave as expected.

General

A collection of free image tools that run in your web browser: compression, resizing, cropping, format conversion, metadata tools, social media resizers and a few specialised tools. See the About page for details.

The tools are free and there are no accounts. Open a tool and choose a file.

Yes, in current mobile browsers. Very large images can fail on phones because browsers give pages less memory there; resizing first usually helps.

Image York claims no rights over your images or results. Whether you can use an image commercially depends on who owns it, not on the tool you used.

Privacy and data

No. Every tool processes images in your browser, and there is no upload step to an Image York server.

The AI Background Remover and Blur Background download a segmentation model from IMG.LY, and Image to Text downloads its OCR engine and English data from jsDelivr. These are program files; your images are not sent. The site also loads Microsoft Clarity and Google AdSense, described in the Privacy Policy.

Most tools save a new image without any metadata, which removes GPS data. To remove it on purpose and check the result, use the Lossless Image Compressor or Remove Image Metadata, then confirm with the Image Metadata Viewer.

No images or results are saved. The only thing kept is the OCR language data, cached by your browser if you used Image to Text.

Formats and browsers

JPG, PNG and WebP work everywhere. GIF and BMP work in all major browsers. AVIF works in current browsers. HEIC and TIFF usually only open in Safari, because the tools rely on your browser to read the file.

Chrome cannot decode HEIC. Use Safari, set your iPhone camera to Most Compatible (Settings, Camera, Formats), or export the photo as JPEG on a Mac.

Saving AVIF uses your browser’s built-in encoder, and many browsers do not have one. The tool shows a message instead of saving a file with the wrong format. WebP is a good alternative.

JPG for photos that must work everywhere, WebP for photos and graphics on websites, PNG for screenshots, graphics and anything that needs lossless quality or transparency.

How the tools work

Only the Background Remover and Blur Background use a machine-learning model. The enhancer, upscaler, denoiser, sharpen and unblur tools are standard image filters; their pages explain exactly what they do.

The compressors cap the long side at 4096 px, and when a size limit cannot be met by quality alone they also shrink the dimensions a little on each attempt.

PNG is lossless and handles photographic detail poorly, so photos get much larger. Converting cannot restore detail that JPG compression removed.

No. The pages load from the internet each time. Installing the site as an app adds an icon and a separate window but no offline mode.

Troubleshooting

Check that the format is supported in your browser (see above), that the file opens in another app, and that it is not extremely large. Reloading the page frees memory.

Browsers limit how much memory a page can use, especially on phones. Resize very large photos first, or process fewer files at once.

Some browsers block multiple automatic downloads until you allow them. Look for a prompt near the address bar, or use the ZIP download where the tool offers one.

Use the contact page and include the tool, file type, browser and what happened.

Question not answered here?

Each tool page has its own notes on settings and limitations. If you still need help, or something looks wrong, get in touch.